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SAS Administrator

4 Month Contract to Hire
W2:45-50hr
Key partner group: Statistics, Data Management, and Programming (SDMP).
o SAS platform architecture, design, and operations.
o SAS upgrade and administration
o Implement technology vision, key liaison between customers and internal technology teams, provide consulting and architectural reviews.
o Subject matter technical expert for the Clinical Development and Operation (CD&O) organization.
Core Responsibilities:
o Providing design/direction/support of applications software used by SDMP, including but not limited to SAS , by performing planning/building/operations.
o Performing SDMP software and hardware administration duties and providing technical leadership.
o Providing support to customers by troubleshooting problems with SAS and other software applications / environment and providing technical solutions, including SAS BI, JMP, and PASS.
o Leading continuous improvement projects and delivering quality software solutions in a timely and cost effective manner.
o Researching alternative technical solutions for changing business needs of SDMP customer base.
o Orders, license control & tracking, installation, etc., of additional software as needed.
o Collaborate with business and technical partners to identify and scope the opportunities, quantify cost, outline potential value, benefits and constraints.
o Serve as escalation point for all user production issues, requests, and concerns.
o Conduct root cause analysis for SAS and other SDMP software performance, outage and process issues and drive team to implement solutions, preventative actions, controls, and monitoring.
o Manage daily issues, request tickets, drive run environment improvements and make appropriate recommendations working with management, vendor team, external application / infrastructure vendors and end-users.
o Oversee all aspects of SAS environment including installation, patching, backup, access control, day-to-day monitoring.
o Define and lead Quality Assurance and Quality Control processes in CD&O Department. Ensure compliance to quality system methodology and development of quality metrics.
o Create guidelines, processes and standards to ensure high overall quality of product and incident free deployment.
o Instruct and guide the team to ensure that appropriate processes and documentation are in use. Ensure compliance to the defined standards. Actively look for opportunities to modify and enhance standards per the needs of the department.
o Proactively understand Compliance Requirements and integrate them into SDLC, represent the team during Compliance Audits and ensure compliance.
o Provide pre- and post-implementation documentation.
o Diagnose software and hardware problems and workarounds.
o Document, report, track and implement fixes for software and hardware problems with appropriate vendor.
o Learn other clinical IT applications and provide technical support
Education and/or
Experience:
o 3+ years of SAS statistical programming experience or equivalent (for clinical trials is desirable).
o Broad understanding of SAS and other industry-standard software products for SDMP.
o Strong system administration skills, understanding of application security, performance and tuning.
o Knowledge of change management procedures and version control.
o Ability to effectively communicate designs and decisions to peers, customers and management.
o Experience implementing and using SAS Enterprise software, create standards, and manage code promotion to production environment.
o Strong analytical and problem-solving skills.
o Prior experience in the pharmaceutical industry is preferred.
o Preferred but not required: JMP (Pro), PASS
o Bachelor degree in a quantitative field, preferably Computer Science, Information Technology or related field.
o 5+ years of experience in systems support, user support, customer support or training of enterprise class software.

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